DAYFORM / Customer care
Order & tracking help
Your order confirmation is the best place to start. Open the order-status link in your email to see the latest information for your purchase.
Following your delivery
When a parcel ships, you’ll receive tracking details where available. Tracking can take time to update after the carrier receives the parcel. If your order ships in multiple parcels, check each shipment separately.
Something doesn’t look right?
Check your delivery address and the carrier’s latest update. If you need help with a missing, delayed or incorrect delivery, contact DAYFORM with your order number. We’ll investigate and explain the next steps.
Need a change or cancellation?
Contact us as soon as possible. We’ll check whether the order can still be changed before fulfillment. If a promised shipping date changes, we’ll explain your available options, including cancellation and a refund for unshipped goods where applicable.